Privacy policy

COOKIES

Subtle Le Nguyen website (www.subtlelenguyen.com) places cookies on your computer or handheld device, which is normal practice for all websites.

WHAT ARE COOKIES?

Cookies are small files which are stored on a user's computer. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next.

PAYMENT

Payments are processed by PayPal. Your payment details are entered on PayPal's systems and handled by PayPal — Subtle Le Nguyen does not receive or store your full card details. PayPal processes this data under its own privacy policy (paypal.com/privacy) and adheres to the Payment Card Industry Data Security Standard (PCI-DSS). We receive only the payment confirmation, your name, contact details and delivery address, which we retain for as long as necessary to fulfil your order and meet our accounting obligations.

WHAT HAPPENS IF I DISABLE COOKIES?

This depends on which cookies you disable, but in general the site may not operate properly if cookies are switched off. If you only disable third party cookies you will not be prevented from making purchases on this site. If you disable all cookies you will be unable to complete a purchase on this site.

PRIVACY
Subtle Le Nguyen Company Limited, registered in Hanoi, Vietnam, is the data controller responsible for personal data collected through this website. For customers in the European Economic Area and the United Kingdom, we process personal data in accordance with applicable data protection law.

We may collect and process the following data about you:

  • Data which you provide when you create an online account in order to purchase products.

  • Data which you provide when requesting any marketing information or when you enter promotions.

  • Details of transactions you carry out through our website and of the fulfilment of your orders.

  • Details of your visits to our site and the resources that you access.

DATA STORAGE
We will keep the data, which we collect from you on a secure server and we will fully comply with all applicable UK data protection legislation from time to time in place.

HOW WE USE OUR DATA
We may also use your data to provide you with information about goods and services, which may be of interest to you. We will only contact you by email only if you have consented to this.

If you do not want us to use your data in this way, you can specify so at the checkout when placing an order, you can click the 'unsubscribe' link in the footer of all of our newsletters, or you can email us at 'services@subtlelenguyen.com' and we will remove you from the list.